Trust Administrator
Location: Ridgeland, Mississippi
Overview
The Trust Administrator is responsible for the day-to-day administration of assigned trust accounts in accordance with governing documents, fiduciary standards, and applicable laws and regulations. This role requires regular interaction with trust clients and beneficiaries, coordination with third-party investment advisors, and execution of operational and administrative tasks to ensure accurate, timely, and compliant trust administration. A strong attention to detail, organizational skills, and an understanding of trust investments and fiduciary responsibilities are essential.
Key Responsibilities:
Trust Administration & Account Management
- Administer trust accounts in accordance with trust agreements, applicable laws, and internal policies
- Review and interpret trust documents to ensure proper administration and adherence to fiduciary requirements
- Ensure trust accounts are properly funded, titled, and maintained
- Monitor trust activity to ensure transactions are accurate, timely, and appropriately authorized
- Coordinate distributions to beneficiaries in accordance with trust terms
- Maintain accurate trust records, files, and documentation
Client & Beneficiary Relationship Management
- Serve as a primary point of contact for trust clients, beneficiaries, and their advisors
- Conduct meetings with trust clients and beneficiaries to review account activity, distributions, and administrative matters
- Respond to inquiries in a timely, professional, and knowledgeable manner
- Explain trust provisions, administrative processes, and account activity in clear, understandable terms
- Build and maintain strong, professional relationships while exercising sound fiduciary judgment
Investment & Advisor Coordination
- Work closely with third-party investment advisors to support trust investment objectives
- Review investment account statements and activity for consistency with trust requirements and liquidity needs
- Ensure proper coordination between trust administration and investment management functions
- Monitor cash flows, income, and distributions to ensure adequate liquidity is maintained
- Facilitate investment-related documentation, transfers, and account maintenance
Operational & Transactional Duties
- Enter and manage work items, transactions, and service requests within trust accounting and workflow systems
- Ensure timely payment of trust-related expenses, including taxes, fees, insurance premiums, and professional services
- Review invoices and expense requests for accuracy and trust authorization
- Coordinate account openings, closings, transfers, and asset movements
- Assist with trust account reconciliations and resolution of discrepancies
Compliance, Risk Management & Reporting
- Ensure trust administration complies with fiduciary standards, internal controls, and regulatory requirements
- Assist with audits, examinations, and internal reviews as required
- Identify and escalate potential risk, compliance, or documentation issues
- Support the preparation and review of trust account statements, reports, and disclosures
- Coordinate tax-related reporting and information with internal teams and external tax professionals
General Trust Administrative Duties
- Track key trust milestones, deadlines, and required actions (e.g., distributions, reviews, tax filings)
- Maintain organized and up-to-date electronic and physical trust files
- Assist with account reviews, annual trust reviews, and administrative checklists
- Coordinate with attorneys, accountants, custodians, and other external professionals
- Support trust terminations, amendments, and account transitions
- Stay current on trust administration best practices, fiduciary standards, and regulatory developments
Qualifications:
- Bachelor’s degree in Business, Finance, or Accounting strongly preferred.
- Minimum of three (3) years of experience working with trust accounts or in trust administration
- Solid understanding of trust structures, fiduciary duties, and trust operations
- Background in investments strongly preferred
- Experience working with third-party investment advisors a plus
Skills & Competencies
- Strong attention to detail and organizational skills
- Duties are varied and complex and necessitate use of excellent judgement and analytical skills.
- Emphasis on accuracy, timeliness, and fiduciary responsibility
- Ability to manage multiple trust accounts and priorities simultaneously
- Excellent written and verbal communication skills
- Client-focused with sound judgment and discretion
- Proficiency with trust accounting systems, workflow tools, and Microsoft Office applications
- Ability to interpret legal and financial documents
- Strong problem-solving and follow-through skills
Work Environment:
The Bank’s professional working environment requires associates to communicate effectively, both verbally and in writing. Associates must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Associates may be exposed to confidential and propriety information within the working environment, therefore, must always uphold confidentiality. Due to the possibility of being exposed to high-risk situations (i.e., robbery), detailed instructions and procedures must be always followed to safeguard the Bank’s associates, clients, and assets.
Physical Demands:
The physical demands described are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools, or controls; reach with hands and arms and talk or hear. The associate is occasionally required to walk. The associate must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.